PowerBook Lower Memory Slot failure

To Apple Computer, Inc.

 

This is a petition to get recognition for the fact that many PowerBooks have a fault with the lower memory slot. Up until today, Apple does not fix this problem out of warranty or acknowledge that there might be a production fault in all recent 15” aluminium PowerBooks.

Some very unfortunate Apple customers have had this lower memory slot break and repaired - either within warranty or outside of it - and have had it break a second time, after an alledged fix. This leads us to believe that Apple does not know how to permanently fix this problem, or does not want to allocate the funds to do that.

To clarify, the fault has apparently manifested itself in the following PowerBook models, according to user accounts taken from the Apple Discussion Forum, located at http://discussions.info.apple.com:

• PowerBook G4, 15”, 1.67GHz
• PowerBook G4, 15”. 1.5GHz
• PowerBook G4, 15”, 1.33GHz
• PowerBook G4, 15”, 1.25GHz
• PowerBook G4, 15”, 1GHz

As customers, we demand recognition of this fault and the assurance that our PowerBooks will be repaired at no additional cost outside of warranty.

 

Sincerely,

The Undersigned (5032 signatures)

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